Privacy policy
Last updated: April 2026
At LS Creations, we respect your privacy and are committed to
protecting your personal information. This policy explains what
we collect, why we collect it, and how we keep it safe — in
plain, simple language.
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1. Who We Are
LS Creations is an online store based in South Africa.
📧 info@lscreations.org
📞 +27 66 193 7161
📍 263 Church Street, Midrand, Gauteng, 1685, South Africa
🌐 www.lscreations.org
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2. What Information We Collect
When you shop with us, we may collect:
- Your name and contact details (email, phone number)
- Your shipping and billing address
- Payment information (processed securely — we never store
your card details)
- Your order history and preferences
- Device and browsing information (via cookies)
We only collect what we need to serve you better.
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3. Why We Collect Your Information
We use your information to:
- Process and fulfil your orders
- Send order confirmations and shipping updates
- Respond to your queries and provide customer support
- Improve your shopping experience on our store
- Send occasional marketing emails (only if you opt in)
We do NOT sell, rent, or trade your personal information
to any third parties. Ever.
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4. Who We Share Your Information With
To run our store, we work with trusted service providers:
- Shopify (our e-commerce platform) — stores and processes
your data securely
- Payment providers — to process transactions safely
- Shipping partners — to deliver your orders
These partners are bound by strict confidentiality agreements
and only use your data for the specific purpose of serving you.
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5. Your Rights Under POPIA
Under the Protection of Personal Information Act (POPIA),
you have the right to:
- Know what personal information we hold about you
- Request a correction of inaccurate information
- Request deletion of your personal information
- Object to the processing of your information
- Lodge a complaint with the Information Regulator of
South Africa (www.inforegulator.org.za)
To exercise any of these rights, contact us at
shaunlebsa1@gmail.com and we will respond within
a reasonable time.
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6. Cookies
Our store uses cookies to improve your browsing experience
and analyse site traffic. You can disable cookies in your
browser settings, though this may affect some store
functionality.
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7. Data Security
We take the security of your information seriously. Our store
is hosted on Shopify, which uses industry-standard SSL
encryption to protect your data. We do not store payment
card details on our systems.
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8. Marketing Emails
If you've opted in to receive marketing emails, you can
unsubscribe at any time by clicking the "unsubscribe" link
in any email we send. We respect your inbox.
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9. Changes to This Policy
We may update this policy from time to time. Any changes
will be posted on this page with an updated date. We
encourage you to review it periodically.
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10. Contact Us
If you have any questions or concerns about your privacy,
please don't hesitate to reach out:
📧 shaunlebsa1@gmail.com
📞 +27 66 193 7161
🌐 www.lscreations.org
We're here to help.
